Returns
We recognize that it can be tricky ordering online! If you’re not satisfied with your purchase, we are here to help. We accept returns that fall within our return policy:
- Return requests must be made within 30 days of receiving your order
- For orders over $50 in value, we will charge a 15% restocking fee that will be deducted from your refund amount.
- All Pro Shop lots, special order items or items from our Seconds Sales are considered final sale and are not eligible for refunds or exchanges.
- Shipping costs are deducted from the final refund amount
(Please note that it’s your responsibility to ensure that fragile items are returned to us intact. We’re unable to exchange items that are returned to us in anything less than like-new condition, so if the item is damaged in transit, you won’t receive a refund. Bring your return to a trusted shipper to pack the items if you're worried about your packaging skills.)
If your return request meets these guidelines please email your return request to care@jonopandolfi.com. You can expect a return label within the next 1-2 business days.
